Last Updated: [Insert Date]
Welcome to Narciso Rodriguez Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website perfumesalenow.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is intended for users who are at least 18 years old. By using our site, you represent that you meet this age requirement.
1.2 Intellectual Property
All content on this website, including text, graphics, logos, images, and product formulations, is the property of Narciso Rodriguez Shop or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in our product descriptions (including Bath & Body products, Gift Sets, Perfume, and Perfume Samples) but cannot guarantee that colors, scents, or other details will be perfectly represented on your device.
2.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3. Orders and Payments
3.1 Order Process
Placing an item in your cart does not reserve it. Orders are only confirmed when payment is processed and you receive an order confirmation email.
3.2 Pricing
All prices are in USD. We reserve the right to adjust prices and correct pricing errors at any time before order confirmation.
3.3 Payment Methods
We accept: Visa, MasterCard, JCB, and PayPal. You represent that your payment information is accurate and that you’re authorized to use the payment method.
3.4 Order Processing
Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once your order ships.
4. Shipping Policy
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after shipment
- Free Shipping: Available on orders over $50 via EMS – 15-25 business days after shipment
4.2 Shipping Locations
We ship worldwide except to certain remote areas and parts of Asia. Customers are responsible for any customs duties, taxes, or fees imposed by their country.
4.3 Delivery Issues
If your package is lost or significantly delayed, contact us at [email protected] within 30 days of shipment for assistance.
5. Returns and Refunds
5.1 Return Policy
You may return eligible items within 15 days of delivery. To initiate a return:
- Email [email protected] with “Return Request – Order #[Your Order Number]”
- Include order details and reason for return
- Wait for Return Merchandise Authorization (RMA)
- Ship items to: Narciso Rodriguez Shop Returns, 1633 Pine Tree Lane, Mount Airy, US 21771
5.2 Refund Process
Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.
5.3 Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- All Perfume Samples
- Opened fragrance products
- Opened or partially used Gift Sets
5.4 Damaged or Incorrect Items
Contact us immediately if you receive damaged or incorrect items. Include photos, and we’ll arrange a replacement or refund.
6. User Responsibilities
6.1 Account Security
If you create an account, you’re responsible for maintaining its confidentiality and all activities that occur under it.
6.2 Prohibited Conduct
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with other users’ enjoyment of the site
- Misrepresent your identity or order information
7. Limitation of Liability
Narciso Rodriguez Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products, except where prohibited by law. Our total liability for any claim shall not exceed the purchase price of the product(s) in question.
8. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect, use, and protect your information.
9. Changes to Terms
We may update these Terms periodically. The updated version will be posted on our site with a new “Last Updated” date. Your continued use constitutes acceptance of the revised terms.
10. Governing Law
These Terms shall be governed by the laws of the state of Maryland, without regard to its conflict of law provisions.
11. Contact Us
For questions about these Terms or any other inquiries:
Email: [email protected]
Mail: Narciso Rodriguez Shop, 1633 Pine Tree Lane, Mount Airy, US 21771
Thank you for choosing Narciso Rodriguez Shop, where every fragrance is crafted with precision and care.